The impact of national cultures on structured knowledge transfer

About this item

Title

The impact of national cultures on structured knowledge transfer

Content partner

University of Waikato

Collection

ResearchCommons@Waikato

Description

Purpose – The purpose of this paper is to explore the impact of national culture on the structured knowledge transfer from a US-based (onshore) technical support center to an offshore support center in China. Design/methodology/approach – The research was conducted as an interpretive case study. Three techniques (i.e. document review, participant observation, and semi-structured interviews) were employed for data collection in the field. Findings – The findings identify that knowledge tac...

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Format

Research paper

Research format

Journal article

Date created

2010

URL

https://hdl.handle.net/10289/4041

Related subjects

China / cross-cultural management / knowledge management / outsourcing

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