Sexual Harassment by Hotel Customers: Impacts on Workers, and Reactions from Management: A Thailand Study

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Title

Sexual Harassment by Hotel Customers: Impacts on Workers, and Reactions from Management: A Thailand Study

Content partner

University of Waikato

Collection

ResearchCommons@Waikato

Description

Sexual harassment (SH) in the hospitality industry is prevalent. This study investigates the phenomenon of sexual harassment of hotel staff by customers in Thailand. There are two main research objectives. The first is to explore the relationship between factors such as age, gender, marital status, and race and how these factors are influenced by the characteristics of the hotel industry as a service provider. The second is to investigate the perception of hotel staff concerning their sexual ...

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Format

Research Paper

Research format

Thesis

Thesis level

Doctoral

Date created

2014

Creator

Aksonnit, Prasitchai

URL

https://hdl.handle.net/10289/8851

Related subjects

Customer Sexual Harassment / hotels / Thailand

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