Air NZ sorry to customers over cancelled flight credits

About this item

Title

Air NZ sorry to customers over cancelled flight credits

Content partner

Radio New Zealand

Collection

Radio New Zealand YouTube

Description

Air New Zealand is saying sorry, but the severity of its financial situation means it simply cannot afford to refund everyone without dipping into its $900 million government loan facility. The airline says post-Covid-19 it is carrying hundreds of thousands of credits for cancelled or deferred flights, or trips customers simply cannot take. It has refunded flights to or through the US and anywhere else it will not fly again, like Buenos Aires. But everyone else gets credits, and that ...

Read more

Format

Video

Date created

03 June 2020

URL

https://www.youtube.com/watch?v=YYzrlYtFCwM

Related subjects

RNZ / Radio NZ / Radio New Zealand / Air New Zealand / Air NZ / Covid-19

What is the copyright status of this item?

All Rights Reserved

This item is all rights reserved, which means you'll have to get permission from Radio New Zealand before using it.

What can I do with this item?

You must always check with Radio New Zealand to confirm the specific terms of use, but this is our understanding:

Non-infringing use

NZ Copyright law does not prevent every use of a copyright work. You should consider what you can and cannot do with a copyright work.

No sharing

You may not copy and/or share this item with others without further permission. This includes posting it on your blog, using it in a presentation, or any other public use.

No modifying

You are not allowed to adapt or remix this item into any other works.

No commercial use

You may not use this item commercially.