The Phenomena of uncontrolled communication as resistance during the implementation of an enterprise resource planning system

About this item

Title

The Phenomena of uncontrolled communication as resistance during the implementation of an enterprise resource planning system

Content partner

FigShare

Collection

FigShare

Description

This paper uses case study methodology to examine the phenomena of uncontrolled or informal communication (rumours) in an organization in the process of planned change accompanying the implementation of an enterprise resource planning system (ERP). This case study shows the effects of staff resistance, and detrimental rumours in particular, during the course of an information systems implementation in a large organisation. The information systems literature identifies that staff resistance to...

Read more

Format

Other

Date created

06 Dec, 2017

Creator

Marilyn Wells / Marilyn Fisher

URL

https://figshare.com/articles/conference_contribution/The_Phenomena_of_uncontrolled_communication...

Related subjects

Communication / Rumours / Perceptions / Change management / Attitudes / Power / Business Information Systems / Information Systems Management / Human Resources Management / Business information systems / Information systems organisation and management / Human resources management

What is the copyright status of this item?

Creative Commons

This item appears to be licensed under a Creative Commons Attribution (BY) CC International license.

More Information

FigShare has this to say about the rights status of this item:

http://figshare.com/licensing

You can learn more about the rights status of this item at: http://creativecommons.org/licenses/by/4.0

What can I do with this item?

You must always check with FigShare to confirm the specific terms of use, but this is our understanding:

Non-infringing use

NZ Copyright law does not prevent every use of a copyright work. You should consider what you can and cannot do with a copyright work.

Share it

This item is suitable for copying and sharing with others, without further permission.

Modify it

This item is suitable for modifying, remixing and building upon, without further permission.

Use it commercially

This item is suitable for commercial use, without further permission.