Workplace email communication in New Zealand and Malaysia: Three case studies

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Title

Workplace email communication in New Zealand and Malaysia: Three case studies

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Description

This thesis is an analysis of authentic communication between professionals at work in three workplaces (Company NZ1, NZ2 and M). The research involves a contrastive study of internal emails in two different countries (New Zealand and Malaysia) with very distinct cultures. In addition to the email corpus comprising 1745 emails, the analysis is supported by data collected using a mixed-methods approach: fieldwork observations, a questionnaire and interviews.  The analysis suggests that workpla...

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Other

Date created

14 Nov, 2021

Creator

Yeoh, Jackie Lay Kean

URL

https://figshare.com/articles/thesis/Workplace_email_communication_in_New_Zealand_and_Malaysia_Th...

Related subjects

Email / Power / Rapport / School: School of Linguistics and Applied Language Studies / 200403 Discourse and Pragmatics / 970120 Expanding Knowledge in Languages, Communication and Culture / Degree Discipline: Applied Linguistics / Degree Level: Doctoral / Degree Name: Doctor of Philosophy / Discourse and Pragmatics

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