What’s to bullying a bot? Correlates between chatbot humanlikeness and abuse

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Title

What’s to bullying a bot? Correlates between chatbot humanlikeness and abuse

Content partner

University of Canterbury Library

Collection

UC Research Repository

Description

In human-chatbot interaction, users casually and regularly offend and abuse the chatbot they are interacting with. The current paper explores the relationship between chatbot humanlikeness on the one hand and sexual advances and verbal aggression by the user on the other hand. 283 conversations between the Cleverbot chatbot and its users were harvested and analysed. Our results showed higher counts of user verbal aggression and sexual comments towards Cleverbot when Cleverbot appeared more hu...

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Format

Research paper

Research format

Journal article

Date created

2021

Creator

Keijsers M / Eyssel F / Bartneck, Christoph

URL

https://hdl.handle.net/10092/103339

Related subjects

Human-chatbot interaction / verbal aggression / chatbot abuse / chatbot humanlikeness. / Cognitive Sciences / Information and computing sciences / Human-centred computing / Human-computer interaction / Psychology / Cognitive and computational psychology / Cognitive and computational psychology not elsewhere classified

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You can learn more about the rights status of this item at: http://hdl.handle.net/10092/17651

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