Employee empowerment in luxury hotels in East Malaysia

About this item

Title

Employee empowerment in luxury hotels in East Malaysia

Content partner

University of Waikato

Collection

ResearchCommons@Waikato

Description

Employee empowerment is a western-centric management philosophy which is commonly perceived as an effective means to boost service quality and operational productivity in the context of the hotel industry. However, the most effective methods for empowering hotel employees in different cultures and contexts are still debatable. This study explores empowerment within the insufficiently researched setting of East Malaysia. Specifically, this study examines the concept of empowerment from the per...

Read more

Format

Research Paper

Research format

Thesis

Thesis level

Doctoral

Date created

2020

Creator

Andi Kele, Andi Tamsang

URL

https://hdl.handle.net/10289/13690

Related subjects

Employee empowerment / Perceived risk / Luxury hotel / East Malaysia

What is the copyright status of this item?

All Rights Reserved

This item is all rights reserved, which means you'll have to get permission from University of Waikato before using it.

More Information

University of Waikato has this to say about the rights status of this item:

©2023 The Author(s). This is an open-access article under the CCBY license (http://creativecommons.org/licenses/by/4.0/).

You can learn more about the rights status of this item at: https://researchcommons.waikato.ac.nz/pages/copyright_reuse/en

What can I do with this item?

You must always check with University of Waikato to confirm the specific terms of use, but this is our understanding:

Non-infringing use

NZ Copyright law does not prevent every use of a copyright work. You should consider what you can and cannot do with a copyright work.

No sharing

You may not copy and/or share this item with others without further permission. This includes posting it on your blog, using it in a presentation, or any other public use.

No modifying

You are not allowed to adapt or remix this item into any other works.

No commercial use

You may not use this item commercially.