Multidimensional engagement and store performance: The perspective of frontline retail employees

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Title

Multidimensional engagement and store performance: The perspective of frontline retail employees

Content partner

Lincoln University

Collection

Lincoln University Research Archive

Description

Purpose – The purpose of this paper is to examine the effect of multidimensional engagement (job engagement and organization engagement) on retail stores’ performance directly and indirectly through job performance and job satisfaction. Design/methodology/approach – Data were collected from frontline retail store employees. A variance-based structural equation modeling (PLS) is used to examine the relationships between multidimensional engagement, job performance, job satisfaction, and store ...

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Format

Research Paper

Research format

Journal article

Date created

2018

Creator

Suhartanto, D / Brien, Anthony

URL

https://hdl.handle.net/10182/10169

Related subjects

job satisfaction / job engagement / job performance / store performance / multidimensional engagement / organization engagement / Human resources and industrial relations / Strategy, management and organisational behaviour

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