Telephones

A DigitalNZ Story by Zokoroa

Telephone styles have evolved from wall-mounted to table top to mobile over the decades with advances in technologies and usage as a social and business tool.

Telephone, Cellphone, Mobile phone, Phone, Telecommmunications, Communication

Image: Boy talking on a telephone

Boy talking on a telephone

Alexander Turnbull Library

1.  Style of phones

Image: Telephone

Telephone styles have evolved over the decades

Telephone

MOTAT

Image: Telephone Magneto General Service Telephone

Wall telephones

Crank handle on the right & an earpiece/mouthpiece on the left hanging on a hook. Set of twin bells in the middle.

Telephone Magneto General Service Telephone

MOTAT

Image: Wall Telephone

Ear-piece hangs on left. On top of wooden unit are 2 dome-shaped bells. On the front is a mouthpiece & rotary dial.

Wall Telephone

MOTAT

Image: telephone, field

Field telephone

telephone, field

Auckland War Memorial Museum Tāmaki Paenga Hira

Image: Radio telephone

Radio telephone

Radio telephone

Alexander Turnbull Library

Image: Telephone

Rotary dial. Initially, only colour available was black.

Telephone

Alexander Turnbull Library

Image: Telephone

Telephone

South Canterbury Museum

Image: Telephone

Ericophon telephone with black rotary dial underneath, circa 1950.

Telephone

South Canterbury Museum

Image: Telephone

Push-button phone

Telephone

South Canterbury Museum

Image: Telephone, Telecom NZPO TYPE 200

Telephone, Telecom NZPO TYPE 200

Awarua Communications Museum

Image: Telephone

Telephone

Te Toi Uku, Crown Lynn and Clayworks Museum

Image: Phone, Cellular

Mobile phones

Phone, Cellular

Puke Ariki

Image: Phone use

Phone use

Manatū Taonga, the Ministry for Culture and Heritage

Image: Phone, Cellular

Phone, Cellular

Puke Ariki

2. Timeline of key telephony events

USER STORY
Image: Telegrams and their messages

The first telegraph opened in New Zealand between the port of Lyttelton & Christchurch on 16 June 1862

Telegrams and their messages

DigitalNZ

Image: Township of Tokomairiro

On 2 Feb 1878, Dunedin electrician Charles Henry organised a 'talking telegraph' trial

His home-made telephone instruments were connected to the telegraph line at Dunedin & Tokomairiro (Milton) Post Office

Township of Tokomairiro

Hocken Collections - Uare Taoka o Hākena, University of Otago

Image: Telephone poles and lines (Lemon trees)

In 1878 the Govt set up wires between Dunedin and Milton to test the new telephony invention

Telephone poles & copper wire lines often called ‘Lemon trees’ after General Manager of the Telegraph Dpt, Dr Lemon

Telephone poles and lines (Lemon trees)

MOTAT

Image: Wooden Phone

First call on a private line thought to be made by a Mrs Sheehy in 1878

She took a call from a Roxburgh farm in central Otago. (Source: The Future With Telecom’ report, Telecom 1991)

Wooden Phone

Kete Horowhenua

Image: Insulator, Glass

Glass insulators manufactured 1890s - 1940s

Used to insulate electrical wires so that the electricity does not leak into the pole & into the earth

Insulator, Glass

Awarua Communications Museum

Image: Insulator, Electrical

Kiwi ingenuity: Electrical insulator used 1898 dubbed 'the worse line' in NZ

Six surveyors used glass beer bottle, manuka stick, cons/washers & wire & nearly killed themselves

Insulator, Electrical

Awarua Communications Museum

Image: Linemen; Bringing the washing in, Ruatoria

Glass & ceramic preferred for insulators as are poor conductors of electricity

Linemen; Bringing the washing in, Ruatoria

Alexander Turnbull Library

The first telephone office was opened at Port Chalmers in 1879

First link was between Port Chalmers and Portobello so shipping information could be relayed to Dunedin more quickly

DUNEDIN. (Poverty Bay Herald, 20 March 1879)

National Library of New Zealand

Image: Post and Telegraph Office, Queen Street, Thames

New Zealand Post and Telegraph Department created when Electric Telegraphs Dept merged with Post Office Dept in 1881

The new Dpt later became known as the New Zealand Post Office in 1959

Post and Telegraph Office, Queen Street, Thames

Auckland Libraries

Image: Telephone operators, Ōtāhuhu, 1960s

NZ's first manual telephone exchange with battery operated transmitters was in Christchurch in 1881

30 subscribers required to make an exchange viable. Each person rang operator to be connected with the number required.

Telephone operators, Ōtāhuhu, 1960s

Auckland Libraries

Image: Women Workers in the Telephone Exchange

Female operators were trained and sat in rows connecting calls

The calls were connected by inserting a plug into the socket relating to the number called.

Women Workers in the Telephone Exchange

Auckland War Memorial Museum Tāmaki Paenga Hira

Image: Headset and Breastplate, Type 23A

Headset and breastplate

Used by switchboard operators at the Awarua Radio Museum

Headset and Breastplate, Type 23A

Awarua Communications Museum

Image: [Timaru Manual Telephone Exchange]

Partylines enabled up to 10 people to share the same phone line

[Timaru Manual Telephone Exchange]

South Canterbury Museum

Image: Telephone Party Line Phone

Each phone had a specific ring so they could tell if a call switched by the operator was intended for them

They could also eavesdrop on others' calls, as could the operator if they chose to do so

Telephone Party Line Phone

MOTAT

Image: Head and shoulders portrait of Miss Leonie Hawkins, using the telephone

First subscribers paid annual fee (£17 10s) to rent their phone

Between 1910 and 1950 the number of telephones grew more than tenfold – from around 33,000 to more than 350,000

Head and shoulders portrait of Miss Leonie Hawkins, using the telephone

Auckland Libraries

Image: Effie Julia Margaret Cardale

The telephone became a business and social tool, providing immediate voice contact

Effie Julia Margaret Cardale

Alexander Turnbull Library

Image: Speaker, Amplion Dragon Horn

Radio amplifier for telephone

Marketed to households in 1920s

Speaker, Amplion Dragon Horn

Awarua Communications Museum

Image: Boy using a telephone

Sending music, songs and nursery rhymes also became popular (Source: Te Ara)

Boy using a telephone

Alexander Turnbull Library

Image: Telephone Booth

Public payphone telephone boxes, 1910

The first public telephones were available in the main centres & were coin-operated costing 2d in the slot

Telephone Booth

MOTAT

Image: Telephone Coin Operated Pay Phone

Coin-operated pay phone, 1950s

Telephone Coin Operated Pay Phone

MOTAT

Image: Telephone Coin Operated Pay Phone

Coin-operated pay phone, 1980s

Telephone Coin Operated Pay Phone

MOTAT

Image: Calculagraph, Manual

Calculagraph used for timing toll calls

Invented in 1888 by clockmaker Henry Abbot & first used in telephony in 1894. NZ telephone exchanges used 90 years.

Calculagraph, Manual

Awarua Communications Museum

Image: Telephone books

Telephone directory first issued in 1909, & Yellow pages in 1959

Telephone books

Christchurch City Libraries

Country Telecommunications Act (1912) enabled rural areas to build their own networks & link into public network

BACKBLOCKS TELEPHONES (Evening Post, 06 September 1913)

National Library of New Zealand

Image: Well Ahead In The March Of Progress

Private telephone line at Kopuru, Kawakawa

Well Ahead In The March Of Progress

Auckland Libraries

Image: Raising of telephone pole, Boulcott Street, Wellington - Photograph taken by Tibbutt

Raising telephone pole

Using General Post Office truck, Wellington, circa 1920s.

Raising of telephone pole, Boulcott Street, Wellington - Photograph taken by Tibbutt

Alexander Turnbull Library

Image: Final lift of telephone pole

Raising telegraph pole

Shear-legs used when the pole has reached a height too high for a derrick

Final lift of telephone pole

Museum of New Zealand Te Papa Tongarewa

Image: [Portrait of two Servicemen up a telephone pole]

[Portrait of two Servicemen up a telephone pole]

Auckland War Memorial Museum Tāmaki Paenga Hira

Image: Automatic telephone exchange - wiring

First automatic exchange equipment used in Auckland & Wellington in 1912 to supplement manual exchange

Automatic exchange increased capacity to handling 500 lines at a time

Automatic telephone exchange - wiring

Tauranga City Libraries

Image: PABX Private Automated Branch Exchange

The first private automatic branch exchanges (PABX) appeared in 1925

PABX Private Automated Branch Exchange

MOTAT

Image: Laying The New Inter -Island Telephone Cable Across Cook Strait

First telephone cable was laid across Cook Strait in 1926 to replace telegraph cable

Toll calls could be made from anywhere in the North & South Islands

Laying The New Inter -Island Telephone Cable Across Cook Strait

Auckland Libraries

Image: Men monitoring a telephone call between Australia and New Zealand, Sydney, 26 November 1930

International calls between Wellington & Australia in 1930, & Gt Britain in 1931 using Australian beam wireless stations

Toll operators could place overseas calls via Wellington. A call to Britain cost £6.15s & to Australia £1 per minute.

Men monitoring a telephone call between Australia and New Zealand, Sydney, 26 November 1930

Trove

Image: Alcatel; power feed equipment for the Pacrim East submarine optical fibre cable.

From 1950s and 1960s, international submarine cables with more advanced technology are laid

COMPAQ (Commonwealth Pacific) linked NZ to Australia & Fiji (1962), Canada (1963) & South-East Asia (SEACOM) in 1967

Alcatel; power feed equipment for the Pacrim East submarine optical fibre cable.

Upper Hutt City Library

Image: Training of Post and Telegraph Department staff at Trentham with model of telephone pole

Training of Post and Telegraph Dpt staff at Trentham with model of telephone pole, 1955

Training of Post and Telegraph Department staff at Trentham with model of telephone pole

Alexander Turnbull Library

Image: New inter-office telephone

Inter-office switching

New inter-office telephone

Alexander Turnbull Library

Image: Answer phone

Answerphone

Answer phone

MOTAT

Image: Rt Hon. W.J. Jordan, June 4th

By 1959, NZ offered a flat fee for unrestricted calling within local exchange area & toll fees for calls to other areas

Rt Hon. W.J. Jordan, June 4th

Auckland War Memorial Museum Tāmaki Paenga Hira

Image: Hairini Bridge, laying pipes for phone cables

Coaxial cable was laid from Auckland to Hamilton and from Wellington to Palmerston North in 1960

Hairini Bridge, laying pipes for phone cables

Tauranga City Libraries

Image: Multilateral organisations in the 2000s

In 1960s, first worldwide satellite links. NZ joined INTELSAT, which was largely American funded, in 1965

By 1966, NZ toll operators were able to dial subscribers direct in Australia and Fiji. without going via Wellington

Multilateral organisations in the 2000s

Manatū Taonga, the Ministry for Culture and Heritage

Image: Warkworth Satellite Earth Station

NZ Post Office opened its first earth-based satellite station at Warkworth in July 1971

Warkworth Satellite Earth Station

Auckland Libraries

Image: Telephone Snom 100 VOIP telephone

3-way conference calls via SPC (Stored Programme Controlled) exchanges from 1980

Calls could also be put on hold, and call diversion used

Telephone Snom 100 VOIP telephone

MOTAT

Image: Co-axial to fibre-optic cable

Fibre-optic cable introduced 1982 & replaced co-axial cable from 1983

Fibre-optic cable had much greater capacity to carry video, data and voice signals

Co-axial to fibre-optic cable

Manatū Taonga, the Ministry for Culture and Heritage

Image: First-generation mobiles

Mobile phones were first available in the 1980s

First-generation mobiles

Manatū Taonga, the Ministry for Culture and Heritage

Image: Telephone, Motorola

Nicknamed ‘the brick' due to large size

At its launch in 1984, the Motorola DynaTAC sold for US$4,000

Telephone, Motorola

Awarua Communications Museum

Image: Cellular telephone

Cellular telephone

Te Awamutu Museum

Image: "Look No Cords" - Early Cellphone

"Look No Cords" - Early Cellphone

Palmerston North City Library

Image: Cellphone Tower, 127 Ridge Road, Howick

Mobile phones work on cellular networks

Cellphone Tower, 127 Ridge Road, Howick

Archives New Zealand Te Rua Mahara o te Kāwanatanga

Image: Telecom Building, Wellington

New Zealand Post split into 3 state-owned enterprises on 1 April 1987

- Telecom, Post Bank & New Zealand Post.

Telecom Building, Wellington

Manatū Taonga, the Ministry for Culture and Heritage

Image: Telecom sale

Govt sold Telecom to Ameritech, Bell Atlantic, Fay Richwhite Holdings & Freightways Holdings in 1990

Sale conditions: retention of free local calling, nationwide rentals & price increases tied to Cost Price Index

Telecom sale

Manatū Taonga, the Ministry for Culture and Heritage

Image: Mobile Phone Components (sectionalised)

Size & price of mobile phones reduced in 1990s

Mobile Phone Components (sectionalised)

MOTAT

Image: Texting

Short message service (SMS), or texting, introduced in 1998

Texting

Manatū Taonga, the Ministry for Culture and Heritage

Image: Poles outside Vodafone building, Tuam Street

By early 2000s, two Telecom competitors were TelstraClear & Vodafone who were followed by 2degrees & other firms

Legislation in 2006 required local loop unbundling (LLU): telephone lines & exchanges open to rival companies

Poles outside Vodafone building, Tuam Street

Christchurch City Libraries

Image: Gaming on a mobile phone, 2011

Smartphone features increased from early 2000s

You could play games, receive TV, exchange emails, & use GPS navigation, music (MP3), & other apps (applications)

Gaming on a mobile phone, 2011

Manatū Taonga, the Ministry for Culture and Heritage

Image: Carolyn Robertson captured on a phone during her speech, opening ceremony, TSB Space / Tautoru

Also take & send photographs & videos

Carolyn Robertson captured on a phone during her speech, opening ceremony, TSB Space / Tautoru

Christchurch City Libraries

Image: Soundchair (with iPhone providing the tunes), Richmond Library

Soundchair with music via iPhone

Soundchair (with iPhone providing the tunes), Richmond Library

Aotearoa People's Network Kaharoa

Telecom was re-branded as 'Spark New Zealand Limited' in 2014

Spark says re-branding successful

Radio New Zealand

Image: Edon O'Neill showing Emergency Alert for Covid-19 Alert Level 4

Cellphone used for emergency alert messages from authorised agencies

Edon O'Neill showing Emergency Alert for Covid-19 Alert Level 4

Museum of New Zealand Te Papa Tongarewa

Find out more:

A. C. Wilson, 'Telecommunications', Te Ara - the Encyclopedia of New Zealand, http://www.TeAra.govt.nz/en/telecommunications 

Awarua Communications Museum: NZPO evolution - Telephone services, http://www.awaruamuseum.co.nz/nzpo-evolution/nzpo-telephone.html

'Early telephone services in New Zealand', URL: https://nzhistory.govt.nz/media/photo/early-telephone-services-new-zealand, (Ministry for Culture and Heritage), updated 4-May-2016 

Michelle Horwood, Museum notebook: A history of Whanganui's telephone exchange',  Whanganui Chronicle,  8 June 2020: https://www.nzherald.co.nz/whanganui-chronicle/news/museum-notebook-a-history-of-whanganuis-telephone-exchange/4ZXDUFNJZ6TKLPK7QYNXC6Z6VY/ 

'The Post and Telegraph Department in 1914', URL: https://nzhistory.govt.nz/war/first-world-war-postal-service/1914, (Ministry for Culture and Heritage), updated 3-May-2016